Front desk support, ATHOS style — bookings, Plato steps, billing, WhatsApp workflows, monthly admin. Calm, warm, and built around the 1% mindset. Tap a topic on the left, or just type a question.
One-click copy of ATHOS canned messages. Click a card, fill the fields if there are any, copy to clipboard.
Build a filename in the ATHOS convention: Document type - Name - DD.MM.YYYY. Copy and use it when saving patient documents.
Leave a note for the next shift. Stays visible until cleared.
Track clinic spend — supplies, groceries, postage, repairs. Tag personal pay-outs as reimbursement so they don't get forgotten.
Patients waiting for an opening. Log who's waiting, their window and time preference — Laura will flag waitlisted patients in cancellation flows so we can reach out first.
Patients without an upcoming appointment who still need a nudge — discharged with no rebook, 48-hour check-ins, TBC slots, lapsed regulars. Don't let anyone fall through.
Initial & follow-up update letters with a 48-hour countdown. Orange-strip flow on the Plato side, tracker here.
Running ledger of cancellations and the call we made — DNA, No Charge, Fee Charged, Waived.
Upcoming patient doctor reviews with letter-due dates (48 hours before).
A snapshot of the week: tasks done, cancellations, GRs, outstanding letters, lingering urgent items.
Stock levels for retail, pantry, physio supplies and clinic operations. "Reorder needed" flips automatically when stock quantity drops below the reorder level.
Add context that's useful for this task. Notes clear automatically when the task cycles unless you pin them.
Laura uses the Claude API to answer questions. Paste your Anthropic API key below — it's stored only in your browser (localStorage) and sent directly to Anthropic.
Log every front-desk action to a Google Sheet — task completions (on time or late), cancellations, letters sent, handover updates and more. Use it to review performance at end of week.
Set up a Cloudflare Worker (see worker.js in your project folder) and paste the URL + secret here. State will sync to/from the cloud so multiple devices stay in lockstep.